Terms and Conditions for DVSA Observation
Please be advised a non-refundable and non-transferable fee of £150 will be charged at the time of booking. The booking fee is for the rental of our MOT test bay facilities for your observation only. Once the observation date and time has been confirmed with DVSA, we will book your time slot. The booking fee will be allocated to that time slot. Should you be unable to attend for any reason your booking fee will be forfeited. If you wish to book another time slot an additional fee of £150 will be charged.
You may share your DVSA observation time slot with up to a maximum of 4 other students. If you are the only person being observed, you will be required to bring an additional person to act as your assistant. If you require a member of Premier MOT staff to act as your assistant, there will be an additional charge of £75.00 per hour. A minimum charge of £75.00 applies.
We do not hold any responsibility to arrange your DVSA observation. You are required to book your observation date and time with DVSA directly.
Procedure for booking a DVSA observation:
> Enter your Award in MOT Testing certificate number on the MOT testing service
> Enter the VTS number of which centre you wish to be observed (this will be provided to you on booking)
> DVSA will contact Premier MOT to arrange an observation date (they prefer to attend when 3-4 people are being observed)
> We will contact you as soon as DVSA has been in touch with dates available
Please be advised we do not have control over the dates specified by DVSA. You must attend on the date allocated by DVSA. We are unable to refund your booking fee if you are unable to attend the date specified by DVSA. We are unable to refund your booking fee if DVSA change the date of your observation.
If you have not receive the observation date from DVSA within 6 weeks, then you do have the option to register a complaint. This must be done in writing to the senior vehicle examiner of your local area office, stating the date you registered on the MOT testing service. You must include your mot user id and the VTS number of the station you wish to be observed.
We strongly recommend you obtain your MOT security card before booking your observation on the MOT testing service. It is your responsibility to ensure that you have order and received your mot security card. You should check that it is working before you attend your DVSA observation. If you lose or damage your MOT security card, DVSA will not observe you and you will forfeit your £150 non-refundable booking fee.
On the day of your observation, you are required to bring your:
- MOT Security Card
- Original Level 3 Certification
- Award in MOT Testing Certificate
- Full Driving License
- Assistant (Only required if you are the only person being observed)
If you fail to bring any of the above items, DVSA will be unable to complete your observation. If you attend the observation and are unable to be observed by DVSA for any reason, your booking fee will be forfeited and you will be required to pay an additional £150.00 to rebook your observation.
All fees are payable to MOT Skills UK ltd (trading as Premier MOT Training), who are the proprietor and owner of the MOT stations in the Midlands and Essex.