QUIZ: How good is your quality management process?

Welcome to your How good is your quality management process?

NameCompany NameEmailPhone Number

In relation to quality control on average vehicle age do you?

Check test times are different based on vehicle age and adjust quality assurance checks according to average vehicle age

Only Check test times are different based on vehicle age

Only Adjust quality assurance checks according to average vehicle age

None of the above

How regular do you conduct MOT Tester meetings?

Regular monthly or weekly

Irregular once or twice a year

Only when something comes up

Never

How often do you observe a MOT tester and conduct test quality checks?

Every two month’s minimum using own QC report form

Every two month’s minimum & basic record

Ad hoc records

No qc checks done

Which of the below statements applies to you, when you conduct checks on equipment maintenance:

I log equipment calibrations and notify testers when equipment is due to be calibrated and carry out equipment maintenance checks, log defects and retain calibration certificates in a readily retrievable format

I carry out equipment maintenance checks and log defects

I only retain calibration certificates in a readily retrievable format

None of the above

Which of the below statements applies to you, when you conduct checks on MOT documents

I keep MOT records with emission results for minimum of 6 months and carry out checks to see if mot documents are readily retrievable

I keep MOT records with emission results for min of 3 months

I carry out checks to see if mot documents are readily retrievable

My MOT records kept but not easily retrievable

What do you have in relation to MOT Quality checking policy and procedures?

I have a NT quality policy that includes how often a tester is observed and what type of quality check carried out. I also carry out performance reviews based on tester quality information and regular tester updates and questioning

I carry out performance reviews based on tester quality information and tester updates

I carry out regular tester updates and questioning based on recent updates

None of the above

Do you check MOT test logs and what data do you analyse?

PRS times, Retest times, IP addresses & Normal test times

Only Retest times & Normal test times

Only Normal test times

None of the above

In relation to MOT Annual Training and MOT CPD what do you do?

We make sure all technical staff complete MOT annual training and monthly tester CPD as well as regular training

All technical staff only complete MOT annual training and monthly tester CPD

All technical staff only carry out MOT annual training

None of the above

What do you do in relation to carrying out MOT site audits?

We arrange MOT site audits by an outside provider as well as internal site audits at least every 3 months

We carry out internal site audits at least every 3 months

We carry out ad hoc internal site audits

None of the above

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